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Error message for UI incompatibility
Error message for UI incompatibility
Lusine Khachatryan avatar
Written by Lusine Khachatryan
Updated over a week ago

If you are getting the following warning/error message:

This user (<user_email>) has reached the profile views limit for today, this campaign will restart automatically tomorrow. Please read this article for a detailed explanation: https://help.leadoku.io/en/articles/6135949-profile-view-limit-reached

One of the following two cases can cause it:

1) You created the sales navigator search URL on one profile and then used it for a campaign associated with another profile.

2) You created the search on the relevant Linkedin profile. Still, LinkedIn recently updated the UI of the user Sales Navigator account and the Search URL you generated in the past needs to be updated.

How to solve this: πŸ€“

πŸ‘‰πŸ» Duplicate the campaign

πŸ‘‰πŸ» Login to the user's Sales Navigator account (the same user that is assigned to the problematic campaign)

πŸ‘‰πŸ» Recreate the Search URL by applying filters

πŸ‘‰πŸ» Copy the Search URL into the new campaign and click save

πŸ‘‰πŸ» Archive the old campaign

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