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Tracking Link Clicks in Campaigns and Inbox
Tracking Link Clicks in Campaigns and Inbox

Turn any link from the GX inbox into trackable links

Lusine Khachatryan avatar
Written by Lusine Khachatryan
Updated over 2 months ago

Feature Overview

You can now track link clicks both in your campaigns and inbox messages. This allows you to monitor engagement and see how many people clicked your links.

✅ How to Turn on Inbox Trackable URLs

Enable Trackable URLs:

  • Click on "Account Settings" within the app.

  • Turn the "Inbox Trackable URLs" switch button ON.

Note: This feature is turned on by default. When you send your first inbox message containing a link, you will see a warning indicating that the link will be converted to a trackable link. This feature can be edited from settings.

Automatic Link Conversion:

  • When you send a message containing a link, it will be automatically shortened and converted into a trackable link.

  • Tracking Link Prefix: The tracking link prefix is automatically generated but can be edited within the campaign settings.

  • When links are sent, a thumbnail will be displayed in the GX inbox, providing a visual preview of the content, as seen below.




🔗 Convert URL Feature for Campaigns

  1. Enable Convert URL:

    • By default, the Convert URL feature is turned on for new campaigns.

    • When creating a campaign that includes a link, you will see a warning indicating that the Convert URL feature is ON by default. This feature can be edited in the campaign settings.

  2. Automatic Conversion:

    • Links included in your campaign messages will be automatically converted to trackable links.



👆 Adding a Clicked Column to Your Campaign Dashboard

You can add a "Clicked" column to your campaign's dashboard to see how many people clicked your links per campaign.

  1. Open the Columns Dropdown Menu:

    • Navigate to your campaign's dashboard.

    • Open the columns dropdown menu.

  2. Checkmark 'Clicked':

    • Checkmark the 'Clicked' option to add this column to your dashboard.

3. View Clicks:

  • The clicked column will display how many people clicked on your links for each campaign.


How to Know It's Working

  • Once you send a message or create a campaign containing a link, the link will be shortened and converted to a trackable link. You can then monitor the clicks through the "Clicked" column on your dashboard, within the inbox message details AND within your connection tabs.

Conclusion

By using these features, you can effectively track engagement and see how many people are interacting with your links. This helps you gauge the effectiveness of your campaigns and inbox messages.

If you need further assistance, please feel free to message us using the app or email us at help@growth-x.com.

Happy Growing!

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